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"It is important for us to provide our customers and partners with the best possible experience, offering insights into forward-looking logistics. After around 15 years, we have reached the capacity limits of our current Innovation Center in Troisdorf," says Katja Busch, Chief Commercial Officer and Head of Customer Solutions and innovation at DHL. "The new DHL Europe Innovation Center facility will provide more space for various new exhibits and content and represent a pioneering dedication to environmental responsibility, social benefits, and economic viability. This new facility will serve as a beacon of sustainability, setting new benchmarks for the industry and reinforcing DHL Group's commitment to a greener future."

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Sustainability has been a guiding principle for DHL throughout the realization of the new DHL Europe Innovation Center. DHL focuses on using environmentally friendly materials from regional production during construction. Constructed from locally sourced cross-laminated timber, the groundbreaking facility marks the first timber-built facility in the DHL Group's portfolio, yielding multiple benefits. This includes promoting a circular design and enhancing the well-being of employees and visitors, all while ensuring durability and superior aesthetics. The climate neutrality of the building is provided using green technologies, including a photovoltaic roof system.

The Innovation Center will feature a new showroom design, presenting future trends and technologies, unique exhibits, and immersive experiences. The new building will also have a modular and customer-orientated concept that allows flexible adaptations for different uses and purposes without oversizing the facility. With its optimized layout and structure, including conference and workshop facilities, the facility can be used for significant industry events and conferences. Covering roughly 5,000 square meters, the space is provided for events with up to 400 participants.