江阴DHL国际快递覆盖全球 江阴DHL快递操作中心

The quality of DHL express delivery includes not only the quality of the delivery object, but also the quality of the delivery methods and methods. The specific content of express delivery quality includes:

1. Quality assurance and improvement of goods. The DHL express delivery process is not only a passive way to protect and transfer delivery targets, but can also improve and enhance the quality of goods through means such as circulation and processing. Therefore, in a certain sense, the express delivery process is also the "formation process" of product quality.

2. Express delivery service quality. DHL Express Company has a strong service nature, and it can be said that the quality goal of the entire express delivery is high customer satisfaction with its service quality. The quality of service varies depending on the user, and it is important to understand and master the customer's requirements.

3. Quality of express delivery work. The quality of DHL express delivery work refers to the quality assurance of all aspects of express delivery. To improve the quality of DHL express delivery work, great efforts should be made in the handling methods, equipment, facilities, and tools. For example, the processed parts should be fixed inside the workstation tools to avoid collision, etc.

4. Quality of express delivery engineering. The quality of DHL express delivery depends not only on the quality of work, but also on the quality of engineering. During the express delivery process, all factors that affect product quality are collectively referred to as "engineering". It is obvious that improving engineering quality is the foundation of quality management for express delivery. By improving engineering quality, we can achieve a "prevention oriented" quality management.