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Thanks to digital technology and state-of-the-art processes, the 38 parcel centers are now interconnected and operate on a European scale - after all, e-commerce growth is a Europe-wide phenomenon. Post & Parcel Germany, for example, has been operating its first sorting center in Poznan, Poland, in conjunction with other DHL divisions since the spring of this year. Post & Parcel Germany is increasingly connecting retailers and consumers across European borders.

Marc Hitschfeld, Chief Operating Officer Post & Parcel Germany, says: "For 30 years our parcel centers have formed the backbone of the parcel services we provide to German households in urban as well as in rural areas. This clearly demonstrates how pioneering and forward-looking the decision to build a new nationwide sorting and distribution network was and what a good multimillion investment it represented. Thanks to this milestone in our centuries-old history, customers still receive most parcels the next working day and enjoy transparency regarding the delivery route, despite the enormous growth in parcel volumes in recent years."

Standardization: the winning formula

Key to the "parcel" concept was the construction of 33 largely identical "freight mail centers," all of which featured similarly sized plots of land, single-story buildings built in a U-shape and loading ramps and gates of the same height for comparably sized vehicles. The new parcel centers replaced the parcel offices, which until then had been located in city centers, usually in the immediate vicinity of train stations. Deutsche Post commissioned Siemens to install the technology. It supplied the turnkey systems for all 33 freight centers, ensuring that identical technology was used across all facilities. The new parcel network meant that each parcel was only handled twice instead of up to seven times as previously. In addition to improving efficiency and reducing costs, the new network had two other major advantages: speed and lower environmental impact. Most parcels now reached their recipients the day after they were posted. And the optimization of transport between the freight mail centers improved vehicle capacity utilization and reduced the number of journeys accordingly.

A nationwide parcel center network