DHL Express provides services that can meet the needs of all shapes and sizes of express delivery. If your package is overweight, exceeds the standard acceptable size, or requires special management due to the material of the item, please contact your local DHL courier office for shipping advice.

Dangerous goods

Before sending such parcels, DHL needs to confirm the type of hazardous materials in accordance with IATA regulations.

Non standard pickup and delivery

Is here not enough time for that day? DHL Express offers a range of pick-up and delivery options for parcels that exceed normal business hours. Whether it's outside of normal working hours, weekends, public holidays, picking up packages in remote areas, or delivering to remote areas, your local DHL courier office can provide you with the appropriate solution.

Delivery notification

If you would like to know if your package has been safely delivered, DHL Express can send you confirmation notifications immediately by fax, email, phone, or text message at your convenience.

Delivery Certificate

DHL Express can provide you with a delivery certificate signed by the recipient. This proof can be returned to the sender by fax or email, especially suitable for customers who are not connected to the network.

Attempt to deliver again

If the recipient is not at the address provided on the waybill, we will arrange for another delivery until the package is successfully delivered.

Remote area services

No matter which remote area in the world you want to deliver your package to, DHL can meet your needs. It is precisely because of our extensive network coverage that we can build bridges between you and your customers or suppliers, even if they are located in rural or inconvenient transportation areas.

Waiting for pickup

Sometimes, it is more convenient for your customers to personally pick up items from the DHL work center than for DHL to deliver them to a vague address. Just apply for this service when making an appointment or picking up the package, and our destination customer service department staff will notify the recipient to come and pick up the package when it arrives.